Ok, so you probably get their
catalogs, right? They are known for their personalized items?
(or is it just me?) Lillian Vernon has everything from quality
kids' toys & decor, holiday decorations, household items,
and much much more. Just the fact that they have a web site
now is a blessing!
Lillian Vernon Corporation is involved in a number of community
programs and has donated funds and merchandise in support of
worthwhile causes to more than 5,000 civic, religious and non-profit
organizations.
Reviews
Last Reviewed:
Product Line:
There is just so much that this
web site has to offer. Everything is broken down into subcategories,
and once in there, you can sort your page by a number of different
ways.
The Store
& Organize Section
is nicely organized itself :-) Closet & Drawers is your
first section, and if it is accessories you're looking for,
they've got them.
Services Offered:
Account Creation, Order History, Address
Book, Wish List, Gift Reminders, Gift Certificates, Order Status,
Catalog Order.
Customer Service:
The easiest way to contact them is by their
800 number or they also provide an email form to get in touch
with them.
Payments Accepted:
Visa, Master Card, American
Express and Discover credit cards. They also accept personal
checks (please allow an additional 10 days for processing).
Return Policies:
They have 100% Product Guarantee. They offer
a full refund, exchange, or replacement and there is really
no time limit that I have seen so far. They even accept returns
of personalized items.
Pros
I though their interactive online
catalogs were awesome! You get to flip pages and be able to
click on any product and it takes you to that products web page.
As I said, AWESOME!
I also though that their services are well thought out. They
even have gift reminders that you can set up. How convenient
is that!
Cons
I would like to have seen a better
closet organization items. They do have little nick knacks and
accessories for the closet, but not enough for my taste.
Bottom Line
Lillian Vernon
is an established company. I have personally come to rely on
their catalogs and now their web site for a lot of my home and
gift needs. My suggestion is to look around. Sometimes items
are in categories you would expect them to be in. But do spend
some time browsing. Their site is well worth it.
